THE CUSTOM PAPER PROCESS

STEP ONE

Start by filling out the quick questionnaire under the “Custom Paper” tab. This will help me get a better idea of exactly what you are looking for. Once I receive this, you will receive a quote within 48 hours!

STEP TWO

I require a 50% deposit before design begins to secure your spot in my calendar. The rest will be due at the end after complete design approval and before printing.

STEP THREE

After I receive the deposit, I will send a form to fill out so we can start locking down design! It will allow you to list what you do/don't want included, colors, design elements, paper type, etc. I will also be happy to send a complimentary paper sample box so you can see and actually feel the weight of all of the paper options!

STEP FOUR

You will receive a design sketch before I begin the fun part so we can make sure you 100% love it before I begin! I am here to work with you and can always make adjustments and tweaks as we go :) You will also have access to a Google Drive folder that will allow us to share documents/ideas as well as a design board to help visually guide throughout the process.

STEP FIVE

Woohoo your designs are approved and ready to go to print! This is when the rest of the payment is due. Your custom invitations will be mailed directly to you after print. Upgrade your package by adding white glove assembly of your invitations (Recommended if any add-ons like ribbons, wax seals, etc. are chosen. I take care of the complete assembly and stuffing. You will also receive a keepsake suite and additional extras.)

FAQs

  • To secure your spot in my calendar, there will be a 50% non-refundable retainer to be paid taken from your total estimate invoice. At the time of final design release is when the remaining balance to your invitation invoice is due.

    You can pay via credit card through an online invoice.

    Once you sign the final design release, all print files listed in said release will be sent to my trusted printer. At the time of final design release is when the remaining balance to your invitation invoice is due.

    Any remaining payment is due before designs are sent to print.

    All orders must be paid in full before order is fulfilled. Should final payment and/or design approval not take place, customer forfeits retainer and contract is terminated.

  • 1. Up to 3 rounds of revisions are allowed after your first initial mockup is received. 

    2. If the scope of your design should change dramatically during the proof process, a new cost proposal must be approved, and a new timeline will need to be evaluated. 


    3. I will do an initial check while making the proof, but the final inspection of all spelling and information is your responsibility. Your signature on the design approval confirms that you approve all materials and quantities, as well as the design and text

     *PROOFS are created in color: however, colors will vary between computer screens. Your prints will be made in the colors chosen during your consultation.

  • 1. Normal turnaround time for FLAT PRINTING is 1 week. Please note that adding any die-cuts, foil, or letterpress will increase this timeline.

    2. Normal turnaround time for LETTERPRESS, FOIL and CUSTOM DIE CUTS are 2 weeks.

    3. Rush production and expedited shipping are available upon request.

    4. If the client chooses to add to the original estimate, this can extend design and production time. Please be aware that any delays caused by you will postpone your estimated completion date.

  • Estimates are created on a per-project basis and can be changed with change of design, upping the quantities, paper choices, etc.

    I will notify you of any changes in pricing that you will need to approve. Changes after the contract is signed and the retainer is paid that result in a larger amount than originally agreed upon will be added to the invoice and is your responsibility to cover those costs.

  • Laura Adison Designs is not responsible for any damage during shipping. I will carefully package everything to avoid damage, but if your job suffers damage in transit, you must file a claim against the carrier (USPS, UPS, FedEx, etc.) to recover the value. 

    Laura Adison Designs is not responsible for an delay in shipping due to the carrier.

  • Laura Adison Designs cannot be responsible for unforeseen circumstances, work-stoppages, “Acts of God”, which may make it impossible for me to complete your job in a reasonable amount of time. My complete obligation to you may be discharged in its entirety by my refund of your deposit, without prejudice, and disclaiming any secondary consequence or costs that you may incur. It is my intention to complete every job, but if there is substantial reason that I choose not to move forward with any part of your project, a refund will be assessed and you will be required to sign a refund form with agreed refund amount.

    If you decide to cancel the job prior to any part of it going to press, you agree to forfeit your deposit. Cancellations after the job has been sent to print will not be accepted. You cannot cancel any part of your job once the final design release has been signed and remaining payment is made. All quantities of each item provided in the final design release are covered by this clause upon acceptance of this contract. Any quantities lowered or items canceled are at the sole direction of Laura Adison Designs and will constitute forfeiture of that portion of the invoice.